As recognised ‘Investors in People’ since 2006, DTR Medical values its staff as important stakeholders who represent and reflect the ethos of the company at all times. In light of continued strong company growth, the team has grown to 37 employees with the majority based at a dedicated facility in Swansea, South Wales in the UK. This facility includes two fully equipped ISO class 7 clean rooms.
Customer service is integral to the company as feedback from clinicians directly influences new product development which retains the competitive edge and services the needs of the market as consistently and pre-emptively as possible. Where possible, DTR Medical likes to create solutions before the need becomes a fundamental problem to the client.
Within the team, there are few levels of hierarchy, with staff being encouraged to play to their strengths, creating a team of motivated individuals, in a highly efficient environment. All staff members are given responsibility within their fields so that the products can be sourced, processed and sold as quickly and proficiently as possible.