What should I do when a customer raises a concern?

24th August 2016
by Edward Sheppard

The answer is simple –listen. The reasons are also straightforward and split into the core values DTR Medical operate by, namely Innovation, Quality and Service. Yes, we all know “the customer is always right” but in many ways, this has become a saying and not an ideal.  We also have to pay attention because our…

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Interview with Mr Nick Myerson, Bradford Teaching Hospital

9th August 2016
by Edward Sheppard

Mr Nick Myerson of Bradford Teaching Hospital talks to us about the LLETZlearn Training Simulator, “The benefits of the Training Simulator are potentially huge”.

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DTR Medical Ltd is registered in England & Wales. Company No. 4394278. Registered office: 17 Clarion Court, Enterprise Park, Swansea, SA6 8RF. VAT No. 800410205. DTR Medical is a registered trademark of DTR Medical Ltd.

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